PRIVACY POLICY

Brand Identity

All Lucy Nina content (logo, brand name, imagery, copy) is protected by copyright and is the property of Lucy Nina.

Privacy

We want you to understand that the information we collect about you will be protected. This policy describes the personal information provided from you on lucynina.com (the “Website”)

The Information We Collect

When you place an order on the Lucy Nina online store or register with Lucy Nina Circle Membership, we obtain from you the information we need to complete your transaction and any other information you share that may be useful, as well as to enhance your experience as a Lucy Nina Circle Member. This information includes your name, address, telephone number, email address, alternate delivery address, size, date of birth, mailing preferences and your manner of payment, such as credit card numbers. All these details must be provided to enable us to fulfill your order. We may sometimes come across to obtain information from you about other people. For example, if you have an item shipped directly to a third party, we’ll have to attain that party’s name, address, telephone number and email address.

 

The info we collect will be used for various reasons such as:

● Process and fulfill your order

● Send you emails to confirm your order status and shipment.

● To provide Lucy Nina Circle Members services that you personally request

● Notify you of product recalls or provide other information concerning of previous products that you have purchased.

● Send you catalogs or any other direct mail offerings.

● To administer and fulfill our customer recognition programs contests and similar promotions.

● To identify your product and service preferences to inform you of new additional products or promotions that might be of interest to you.

● Invite you to participate in surveys.

● To heighten your shopping experience in various ways, such as improving merchandise selections or customer service.

Mailing Address

If you want to receive catalogs or any other promotional mail (e.g., postcards) from Lucy Nina, and would like to use a different mailing address please contact: luis@lucynina.com

Updating Your Contact Information

You can update or correct your name, address, telephone number, email address or other information by contacting our Lucy Nina Circle Console: luis@lucynina.com

International Transfer of Information:

Rights of European Union Residents

We may transfer, store and/or process your information in countries other than your country of residence. If you are a resident of a European Union country, you have the right to access and obtain a copy of the personal information we hold about you. You can contact us if you want to have your personal information to be corrected, updated or erased. You also have the right to object to and restrict use of your personal information, the right to obtain your personal information and to be informed if it’s being used for automated decision making or profiling. If you have given your consent to the use of your personal information, you can withdraw your consent at any time. (Please keep in mind that the withdrawal consent will not affect the lawfulness of any processing before withdrawal.) If you would like to exercise any of these rights please contact us through the contact information provided in this privacy policy.

Additionally, if you are a resident of a European Union country note that we are processing your information to fulfill contracts we might have with you, such as a result of orders you have placed through the website or otherwise to pursue our legitimate business interests identified in this privacy policy. Also, please note that your information will be transferred outside of Europe, including to the United States and/or Canada. If you as a resident believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find contact details for such authority at: http://ec.europa.eu/justice/dataprotection/bodies/authorities/index-en.html.

Data Retention

We keep your information for our records unless you ask us to delete it, or if a longer retention period is required permitted by law (such as tax, accounting or other legal requirements).